Frequently Asked Questions
Answers to common inquiries about our senior wellness and rehabilitation services
What services does Valmorae offer for pensioners?
Valmorae provides a range of services including physiotherapy, hydrotherapy, personalized exercise plans, spa treatments, and nutritional guidance, all designed to support mobility, comfort, and overall well-being for retirees.
How do I book a wellness package?
You can book a wellness package by filling out our contact form, calling us at +41766576888, or sending an email to info@valmorae.top. Our team will guide you through the available options and schedule your stay.
What is included in the rehabilitation program?
The rehabilitation program includes an initial health assessment, customized physiotherapy sessions, hydrotherapy, guided exercises, regular progress evaluations, and nutritional support tailored to each guest’s needs.
Are accommodations accessible and comfortable?
Yes, our accommodations feature barrier-free design, adjustable furniture, safety handrails, and climate control to ensure a comfortable and accessible environment for all guests.
Can I combine therapies in a custom itinerary?
Absolutely. Our team works with you to create a custom itinerary that may combine multiple therapies such as physiotherapy, massage, and hydrotherapy to best address your health goals.
What measures ensure guest safety and hygiene?
Valmorae follows stringent sanitation protocols, regular facility cleaning, and health screenings for staff and guests to maintain a safe and hygienic environment.
How can family members stay in touch?
Family members can stay connected via phone, email updates, or scheduled video calls facilitated by our front desk team to keep loved ones informed and involved.
Do you provide dietary adjustments for medical conditions?
Yes, our registered dietitians design meal plans that accommodate medical conditions such as diabetes, high blood pressure, or food allergies while ensuring balanced nutrition.
What languages are spoken by staff?
Our orthopedic and neurological rehabilitation services are tailored to senior needs, combining gentle mobility exercises with professional guidance to support improved function and comfort.
What is the average duration of a wellness program at Valmorae?
Our typical wellness stays range from one to four weeks, depending on individual health goals and recommendations from our medical team.
Are meals included in the program cost?
Yes, our all-inclusive packages cover three nutritious daily meals, prepared to support balanced diet needs for seniors.
Can family members visit guests during their stay?
Family and friends are welcome to visit during designated visiting hours. We encourage loved ones to share in the healing journey.
Do you provide specialized support for chronic conditions?
Our multidisciplinary team includes physicians, physiotherapists and nutritionists who design targeted interventions for chronic conditions such as arthritis and cardiovascular rehabilitation.
How is the safety of elderly guests ensured?
Safety measures include round-the-clock nursing support, emergency alert systems in each room and regular health monitoring to maintain a secure environment.
What are the accommodation options at Valmorae?
We offer private and shared rooms with barrier-free access, comfortable furnishings and scenic views to create a restful atmosphere.